If your pump isn’t dispensing, follow these simple steps to get it working:
- Check that the pump is unlocked: Ensure the top of the pump has been twisted to the unlocked position. The pump may be locked to prevent leaks during storage or transit.
- Give it a few pumps: If the bottle is new or has been recently refilled, it may take a few pumps for the gel to be drawn up before dispensing.
- Clear the pump: Sometimes, the pump can get blocked. In this instance, first purge the pump with water. Then, remove the plastic tube and, using a small object, push up into the pump mechanism to ensure that the pathway is clear.
Mar 14, 2025